Frequently Asked Questions
Everything you need to know about your NOCO electronics and orders.
What is the standard shipping time for NOCO products?
We offer expedited shipping on all electronic components. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on customs processing.
Do NOCO electronics come with a manufacturer warranty?
Yes, all our hardware and electronic devices include a standard 12-month limited warranty that covers manufacturing defects and hardware failures under normal use conditions.
What is your return policy for opened electronic items?
We accept returns within 30 days of purchase. For opened electronics, items must be returned with all original packaging, cables, and manuals. A small restocking fee may apply to items that are not in 'like-new' condition.
Are your products compatible with international voltage standards?
Most NOCO power-related electronics are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or the user manual before connecting to a foreign power source.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's portal. You can also track your package directly through your NOCO account dashboard.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For high-value enterprise orders, we also support bank wire transfers.